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Thursday, 07 April 2016

District Mangers ONLY: Don't get passed over, for that promotion YOU deserve! (part 2)

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District Manager SELF- Assessment  PART 2

This  section deals with you honestly assessing your personal involvement during a store visit.

 

On each of the following questions circle the number that best describes YOUR CURRENT (not what you want it to be, or hope it is) level of involvement on store visits.

On a scale of 1 to 5 (where 1 is seldom and 5 is Always) rate how often the element happens on a store visit.

Questions:

Walk the entire store, in depth, Dept. by Dept.    1   2   3   4   5

Ask associates for ideas about how to improve sales    1   2   3   4   5

Ask the SM questions, Vs telling them how to correct things   1   2   3   4   5

Review the P&L and Merch. Reports with Mgt. team   1   2   3   4   5

Review the plan to improve sales and margin   1   2   3   4   5

Brainstorm new ideas to improve sales & margin   1   2   3   4   5

Randomly review payroll spent by day Vs. sales by day   1   2   3   4   5

Review associate turnover rates   1   2   3   4   5

Ask mgt. what is holding sales down and plan to change   1   2   3   4   5

You demonstrate exceptional customer service    1   2   3   4   5 

Review SM succession plans to develop future Mgt.   1   2   3   4   5

Assess the effectiveness of training   1   2   3   4   5

Review product return rates by dept.   1   2   3   4   5

Review plans to reduce returns by Dept.   1   2   3   4   5

Spend minimal time  On the phone   1   2   3   4   5

Spend minimal time  Doing email / texts   1   2   3   4   5

 

Total number of 1's___  2's ___  3's___  4's___  5's ___

READY MADE ACTION PLAN.  It’s done!  Review how you rated YOUR response to each question and at the TOTAL Check-marks and Numbers recap. 

Obviously 0-24% and “1s” present TREMENDOUS opportunity to improve and the 75% - 100% and “5’s” less opportunity. NOW, Focus your efforts on the areas that will provide the greatest return.

 

Realize that what you need to do is different by store, so to improve faster, do one of these sheets for each store. Now you have a specific development plan by store.

Only 1 person stands between you and Success, and that' person is YOU.

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Bill Stuart

Bill Stuart is CEO of Stuart & Associates, a retail consulting firm specializing in Sales and Margin Growth Programs and Returns Reduction Programs.

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