How much of a priority is selling extended services plans to your managers and employees? We’ve found that some companies offer ESPs to their customers begrudgingly. They’ll offer them because they are told they have to or because their competitors do, but they never fully embrace the concept or the benefits. This is a costly mistake. The benefits to your company, your associates, and your customers, far outweigh the time and resources you invest in working with manufacturers, negotiating with insurance companies, and training your team how to properly present ESPs to your customers.
The return on investment of selling extended service plans includes four major benefits...
If you could reduce your returns by 25 percent, what kind of impact would it have on your bottom line? After creating a foundation for managing returns, companies such as Philips, AT&T, Best Buy, Hoover, and P&G have reduced returns by more than $100 million. Whether your company has the potential for that kind of savings or not, the impact can be significant. A streamlined product returns management plan saves money, increases productivity and profitability, and improves customer relations.
Profit Margins - Protecting Profits in the Face of Competition
Competition is eating into your profit margins and each day it gets worse.
With the increased use of the internet, has come an onslaught of competition. It’s not just the other guy down the street that you have to compete against. Thanks to the internet your competition has grown exponentially and continues to increase daily!
With increased competition comes the potential for a dwindling market share, higher expense ratios, and slimmer profit margins. Deteriorating profit margins are a problem for most companies or select divisions of a company. Stuart & Associates will show you innovative and practical ways to increase profit margins. This is accomplished by conducting a detailed analysis that will pinpoint the areas with the greatest opportunity. We will then work with you to quickly develop and implement a strategy that will increase your profit margins.